IQA Q & A

Internal Quality Assurance – Questions & Answers

As the Level 4 Award in Internal Quality Assurance enters its second year since launch, we wanted to dive a little deeper into the topic of IQA, for those who are interested in learning more about the area in general and how our qualification prepares participants to undertake high-quality quality assurance within their organisation.

Below, we explain what IQA is, why it matters to an organisation and how our course works.

To get more information on the qualification or register on the course, please contact course providers Kato Education via: hello@katoeducation.com

What is ‘IQA’?

Internal Quality Assurance. It is a process that seeks to ensure that assessments are undertaken using a consistent and fair approach across one or several assessors.  It monitors the teaching, learning and assessment systems and processes of a programme of learning as well as the evidence produced by the learners. This ensures that the requirements of the awarding organisation and the qualification have been fully met and helps to keep the centre in a continuous improvement cycle.

Why is IQA important?

Internal Quality Assurance helps a centre to identify areas of good and not-so-good practice. When used as a continuous process throughout the year, a well-planned IQA strategy can efficiently and effectively scrutinise every aspect of a programme to allow for continuous improvement of the process and the assessment practice of the assessor.

What can effective IQA do for an organisation?

Effective IQA will support the whole assessment process from all aspects of teaching and learning through to assessment of the learner.  Areas of good practice will be identified, shared and built upon whilst any areas of poor practice can be addressed through working with individuals who need professional development to improve their teaching and assessment skills.  Ultimately effective IQA will ensure that a centre is meeting all relevant requirements whilst also giving the learners a positive teaching, learning and assessment experience.

What makes the IQA course delivered by CFI unique?

The CFI course is unique because it allows the trainee IQA to focus on their own organisation’s programme(s) of learning and to generate naturally-occurring IQA evidence that they will be required to undertake by their awarding organisation as part of being an approved centre.  

This means that the evidence requirements are possible to meet (unlike other similar IQA qualifications).  Another unique point is that the course starts with the trainee IQA demonstrating that they understand the assessment requirements of the qualifications they will be quality assuring before moving on to the knowledge they are required to have around IQA systems and processes.  It then moves on to a more practical element, where by doing their job, the trainee IQA will be generating appropriate evidence.

What kinds of organisations have taken the IQA course?

Organisations that have a programme of learning with learning outcomes and/or assessment criteria.  These organisations have had a mixture of regulated (RQF), self regulated (SRQ) and quality mark (QM) programmes.  The types of organisations have ranged from schools and training organisations to employers who train their own staff.

What is important for people to know about IQA?

Knowing about IQA is the first step to being able to implement IQA.  Without it, a centre is not likely to be meeting the requirements of the awarding organisation and therefore the qualification.  They will also less likely to be in a position to ensure consistency and fairness in the teaching, learning and assessment of the learners within their centre.  They certainly will not be demonstrating best practice.

How can people sign up to the next course?

They can contact the course providers, Kato Education, via hello@katoeducation.com, to express an interest in signing up or ask for more information about the qualification.

New regulated qualification in Trauma Informed Care

Crossfields Institute and the Novalis Trust are delighted to announce the launch of two Ofqual regulated qualifications in Trauma Informed Care

Crossfields Institute Level 4 Award in Trauma Informed Care
Crossfields Institute Level 4 Certificate in Trauma Informed Care
is now open for registrations.

Trauma theory is a fast developing area, and is emerging as a fundamental influence on best practice in the care of individuals within the care system. Despite increased research in this area, there is little in the way of regulated qualifications across the world and none in the UK.

This qualification is an integral part of the effort to expand understanding of the impact of trauma, and structure and deliver services in a way that are Trauma Responsive.

It is designed to equip learners with the theoretical and practical understanding of Trauma Informed Care. The qualification also supports organisations in ensuring their staff are offering the most appropriate, effective care to the individuals under their responsibility.

Novalis Trust  is a charity that administers a school for young people with emotional and behavioural difficulties as well as a long terms residential community with educational and occupational experiences for adults with learning difficulties. As well as providing a support centre where young people and residents can experience a range of therapies, Novalis Professional Services provides training and support to developing care and educational organisations for young people and adults with a range of complex needs and learning difficulties.

Crossfields Institute is a Gloucestershire based education charity, approved by Ofqual (the Office of Qualifications and Examinations Regulations in England) as an awarding organisation. The Institute specialises in the development niche qualifications for providers with a particular vision or ethos

  • Any learners who are interested in finding out more about this qualification should contact the course administrator Kate Barnett barnett@novalis-trust.org.uk
  • Any organisations wishing to deliver this qualification should contact the Crossfields Institute Responsible Officer alison@crossfieldsinstitute.com 01453808118